February 2, 2019, 1:16 pm - maye8537
Closed my loan in 18 days!
Not only did the team at Simplifi close my purchase loan in record time but they held my hand through the entire process and even after. I recently relocated to Dallas. Due to my busy schedule I needed to do the purchase and loan transaction remotely. Simplifi was great! There were multiple issues with the seller and each time Simplifi stepped in to help even though they didn’t need to. They are very professional and always there to help. I could not have wished for a better mortgage company. Thank you.
May 31, 2018, 11:05 am - thewilkinsons
Cannot say enough good things about Alvin and the team at Simplifi!
Alvin @ Simplifi is simply awesome! Talk about going the extra mile! I wasn't even going with him to get a loan and he talked to me for so long giving me such great advice on selling my home and buying another even though he was getting nothing out of it. In the end, I did end up switching to Simplifi because of their great rates, quick closing time and low cost fees, but Alvin was definitely a factor in my decision. No eight to fiver here. He is always available, amazing communication, helps you every step of the way with many different options and absolutely NO HARD SELL! Such a wonderful experience with Simplifi. If you need a loan, do not hesitate to go to Alvin!
May 22, 2018, 7:22 pm - hutch430
Best Cost for Rate Around
Absolutely happy with the price I paid for the rate I received. Office staff was always open to help, we closed our loan on time, and Simplifi hit its costs and numbers originally quoted for the rate. I worked with 6 lenders before choosing Simplifi, and the cost for the rate was several thousand less than everyone. On the other hand, I am not happy about the Escrow. I found out about the spike in months requested a couple hours before close as the underwriter did not understand the law. I should have Escrowed 2 months, but they required 8. It is almost 30 days since closing, and I am getting my nearly $8k refund after a big debate that Alvin had to help clear up.
May 19, 2018, 9:40 am - smank198812
Best company for a busy person
I'm just concluding a refinance and Simplifi and the team have all been superb. They gave me timely, no-nonsense, knowledgeable, affordable and friendly service... including working on weekends! Yes, that's a long string of adjectives but all true. Honestly, they are the best. My work keeps me very busy with lots of travel. Needless to say I was a challenge. They were able to work around all that and still close on time. If you have any doubts about going with them, don't!
April 5, 2018, 2:01 pm - b christopher98
Saved by Simplifi
I've worked with Simplifi in the past and have always been very happy with his level of competency. But Alvin recently saved a deal for us-in record time. When another large bank dropped the ball, Alvin was there to pick it up and run with it. In addition to being a strong choice for a lender, Simplifi is extremely communicative-which is always very much appreciated.
April 4, 2018, 4:36 pm - cav98402
Alvin responds immediately to questions and concerns. Even as I worked odd hours with lots of traveling, Alvin and the team could always be reached and set all the events around my schedule. They are fast and have great rates. While I was signing the closing forms in a hotel lobby at 9pm, Alvin answered his phone to address my questions. He also supports veterans by refunding their appraisal costs from his own pocket.
March 24, 2018, 3:05 pm - aa11138819
Talked me out of a loan & saved me thousands.
We did a loan in 2016 with Simplifi and were very impressed. So, when it came time to refinance I went to Simplifi. I was trying to lower my payments. Alvin met with me for over an hour going over everything in detail. He convinced me that instead of refinancing the loan and getting hit with all the closing costs; we should recast the loan with the current bank. He even got on the phone with our bank and helped get things started. He’s not making anything by doing this. I was referring friends to Simplifi before but now I have a unique story to share with everyone about one of the nicest companies and people in this business.
March 20, 2018, 8:44 am - jc315990
I started with Simplfi with the assurance that we could close the loan in just over three weeks. We ended up having to push the loan closing back four times and it was nearly six weeks before the close went through. The young lady with whom I was working quit the company three weeks into the process and told me that it was due to her concerns with their business practices. I was then assigned to someone else who I think was doing her best, however, the same information was requested over and over again, with a week delay because the appraiser they assigned forgot to include two pages in their report. This was the last delay and that delay cost me .375 in points or $1600, as it put me over my 30 day rate lock. So the person working my loan quits, they have multiple delays due to not checking the paperwork and it ends up costing me $1600. To top it off, I was having to call daily in order to get updates and push for information, as otherwise I got next to nothing as far as updates. Oh and they never told me my initial person quit, had to hear that from her, as that might mean they should bear some responsibility for all the delays. In this case they just said that was just the way things go, no offer to reduce their fees or anything for all the issues on their end.
August 4, 2017, 3:36 am - zuser20140620062357440
Pre-qualification doesn't means loan
I got prequalified but assumed that will be enough and planned accordingly but got nothing at the end. But lost money on process. They need to do better with their communication and make sure their estimation is corrrect
July 11, 2017, 6:45 am - zuser20161120062822208
The right lender
I shopped a few lenders and went with Alvin because he was very transparent and had more options than anyone else. His support staff worked thru the underwriting process and made it so easy. Nothing like stories I have read. I put very little effort out and they did the rest. Closing costs were way less than all other lenders quoted me. I felt like other lenders curiously made my estimated cash to close very close to what I had in the bank. Not Alvin. He got me what I wanted and close was still less than I projected. Alvin always took my calls, even on weekends. I was really lucky to have found him because there are a lot of sharks in the lending water and he is not one.